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Email Marketing3 min read

Understanding Email Analytics and Engagement

Read email open rates, click tracking, bounce rates, and engagement scores for your contacts.

Magnate360 tracks every email interaction and uses it to improve future sends.

Metrics tracked:Opens — when a contact opens your emailClicks — which links they click (showing CTAs, CMA requests, listing links)Bounces — emails that couldn't be delivered (hard bounce = bad email, soft bounce = temporary)Complaints — when a contact marks your email as spam (triggers automatic suppression)

Where to find analytics: Go to Newsletters > Analytics for aggregate metrics. Click any individual email to see per-recipient engagement.

Engagement scores: Each contact gets an engagement score (0-100) based on their email interactions. High scores (80+) indicate hot leads. Low scores (<20) suggest the contact may need a different approach.

How the AI uses analytics: The Email Agent reads engagement data before writing the next email. A contact who clicks listing links gets more listing-focused content. A contact who ignores market updates gets fewer of them.

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